About Us

Your Connection to Jamaica, Wherever You Are

VM was founded in 1878 with a powerful mission: to empower Jamaicans through saving and homeownership. Today, that mission lives on globally. Through our overseas Representative Offices and digital channels, we help Jamaicans in the diaspora stay connected to home, manage their finances, and invest in their future in Jamaica.

We are more than a financial institution—we’re a bridge, a partner, and a part of your journey no matter where life takes you.

Our Mission

We are a mutual organisation whose purpose is to empower our Members globally to achieve financial well-being through home ownership and innovative investment solutions delivered across multiple channels by an expert and caring team.

Our Vision

A leading Caribbean-based, Member-focused organisation transforming lives by advancing the financial well-being of individuals globally.

Our Leadership & Team

Our diaspora efforts are driven by a dedicated team across the United States and the United Kingdom who serve as your connection to Jamaica. These professionals don’t just process transactions—they engage communities, attend events, and champion financial empowerment for Jamaicans abroad.

Mr. Leighton Smith

Chief Executive Officer

Mr. Leighton Smith’s relationship with VM Group began in 1995. In 2014, he was appointed as a Director of VM Finance Limited, a UK subsidiary of the VM Group and in 2018, his role was expanded to include oversight and responsibility for VM’s operations in the Diaspora, including offices in the United States and outreach activities in Canada. This resulted in his promotion to the level of Vice President in 2021. In 2023, with the restructuring of the VM Group, his position was upgraded to that of Chief Executive Officer, VM Finance Limited and Overseas Offices.

Mr. Smith’s commitment to Jamaica has seen him lead VM’s corporate social responsibility charge in the Diaspora markets, supporting several charities, committees, associations and initiatives of Jamaicans and friends of Jamaica. He is known as a ‘man of his word’ and one ‘who leads from the front’.

Our New York Team

Natasha Service

Chief Representative Officer

Natasha Service

Chief Representative Officer
Representative Office – New York

Shawnette Reid

Business Development Associate

Shawnette Reid

Business Development Associate
Representative Office – New York

Jaqueline Pommels

Customer Service Representative

Jaqueline Pommels

Customer Service Representative
Representative Office – New York

Our Florida Team

Ric-Kay Brown

Member Services Specialist

Ric-Kay Brown

Member Services Specialist
Representative Office – Florida

Suzette Rochester-Lloyd

Chief Representative Officer

Suzette Rochester-Lloyd

Chief Representative Officer
Representative Office – Florida

Beresford Nelson

Business Development Associate

Beresford Nelson

Business Development Associate
Representative Office – Florida

Gracelin Williams

Member Services Specialist

Gracelin Williams

Member Services Specialist
Representative Office – Florida

Our UK Team

Donna Brown

Senior Manager – Operations & HR

Donna Brown

Senior Manager – Operations & HR
Representative Office – UK

Rory O’Harris

Operations Officer

Rory O’Harris

Operations Officer
Representative Office – UK

Khori Hyde

Business Development Lead

Khori Hyde

Business Development Lead
Representative Office – UK

Ryan Boyd

Customer Service Representative

Ryan Boyd

Customer Service Representative
Representative Office – UK

Shikili Thompson-Noble

Customer Service Representative

Shikili Thompson-Noble

Customer Service Representative
Representative Office – UK

Ebruvwiyor Sodje

Customer Service Representative

Ebruvwiyor Sodje

Customer Service Representative
Representative Office – UK

Judyann Henry

Customer Service Representative

Judyann Henry

Customer Service Representative
Representative Office – UK

Our New York Team

Natasha Service

Chief Representative Officer

Natasha Service

Chief Representative Officer
Representative Office – New York

Shawnette Reid

Business Development Associate

Shawnette Reid

Business Development Associate
Representative Office – New York

Jaqueline Pommels

Customer Service Representative

Jaqueline Pommels

Customer Service Representative
Representative Office – New York

Our Florida Team

Ric-Kay Brown

Member Services Specialist

Ric-Kay Brown

Member Services Specialist
Representative Office – Florida

Suzette Rochester-Lloyd

Chief Representative Officer

Suzette Rochester-Lloyd

Chief Representative Officer
Representative Office – Florida

Beresford Nelson

Business Development Associate

Beresford Nelson

Business Development Associate
Representative Office – Florida

Gracelin Williams

Member Services Specialist

Gracelin Williams

Member Services Specialist
Representative Office – Florida

Our UK Team

Donna Brown

Senior Manager – Operations & HR

Donna Brown

Senior Manager – Operations & HR
Representative Office – UK

Rory O’Harris

Operations Officer

Rory O’Harris

Operations Officer
Representative Office – UK

Khori Hyde

Business Development Lead

Khori Hyde

Business Development Lead
Representative Office – UK

Ryan Boyd

Customer Service Representative

Ryan Boyd

Customer Service Representative
Representative Office – UK

Shikili Thompson-Noble

Customer Service Representative

Shikili Thompson-Noble

Customer Service Representative
Representative Office – UK

Ebruvwiyor Sodje

Customer Service Representative

Ebruvwiyor Sodje

Customer Service Representative
Representative Office – UK

Judyann Henry

Customer Service Representative

Judyann Henry

Customer Service Representative
Representative Office – UK